Refund & Return Policy

Refund & Return Policy

We want you to be 100% happy with your purchase. If something isn't right, we're here to help.

🔄 30-Day Return Window

You have 30 days from the delivery date to request a return. To be eligible:

• The item must be unused and in original condition
• The original packaging must be intact
• You must include the order number or proof of purchase

💸 Refunds

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.

📦 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we cover the return shipping.

❌ Non-Returnable Items

• Items used or damaged after delivery
• Gift cards
• Final sale items

📩 How to Request a Return

Email us at anasbena27@gmail.com with your order number and reason for return. We'll send you instructions within 24 hours.